Customer Support Executive Jobs Opening in IEnergizer at Sector 62, Noida, Gurgaon, Noida, Delhi

Customer Support Executive

IEnergizer

0.6 to 3+ Years

24000 - 27000 Monthly

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Posted: 23 Sep 24

Job Description

Key Responsibilities:

Handle incoming customer calls, emails, and chats to resolve queries and issues.
Provide information regarding products/services in a clear and concise manner.
Escalate unresolved issues to the appropriate department and ensure timely follow-up.

Requirements:

Education: Undergraduates and Graduates both can apply.
Experience: Minimum 6 months of experience in Customer Support or related fields.
Good communication skills in English
Strong problem-solving skills and the ability to think on your feet.
Familiarity with customer service tools and CRMs is an added advantage.
Ability to work in a fast-paced environment and handle pressure.

Training:

15 days of unpaid training before starting the role.

Work Schedule:

6 days a week with rotating shifts .

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More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 3+ year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 24000 and 27000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Noida, Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.