Customer Support Executive Jobs Opening in Jai Global Tech at Electronic City, Marathahalli, Whitefield, Bangalore

Customer Support Executive

Jai Global Tech

0.6 to 1 Years

15000 - 21000 Monthly

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Posted: 29 Mar 25

Job Description

Process (Voice – English + Hindi)

Hiring Company: Teleperformance

Location: Work from Home

Employment Type: Full-time, Immediate Joining

CTC: ₹21,0000

Key Responsibilities:

- Handling inbound and outbound calls related to e-commerce processes, providing assistance to customers in both English and Hindi.

- Addressing customer queries regarding product information, order status, shipping, and returns.

- Resolving customer complaints and providing effective solutions to enhance customer satisfaction.

- Managing customer interactions with a focus on first-call resolution.

- Assisting customers with technical issues related to their online orders or accounts.

- Collaborating with cross-functional teams to ensure the best customer experience.

- Following company policies and procedures to ensure service excellence.

Eligibility Criteria:

- Education: Graduate in any field.

- Experience: 6 months to 1 year of experience in voice-based customer service (mandatory).

- Language Proficiency: Fluent in English and Hindi

Skills:

- Strong communication and interpersonal skills.

- Ability to handle customer queries and complaints effectively.

- Basic technical knowledge related to e-commerce platforms is a plus.

- Multitasking and problem-solving abilities.

Additional Information:

- Immediate joining required.

- Candidates should have a stable internet connection and a quiet work environment.

- Flexible shifts (may include weekends).

- Work-from-home opportunity.

- CTC: ₹21,0000

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, BBS
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 21000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.