Customer Support Executive Jobs Opening in Kyankunj Tradezone Private Limited at Sector 62, Noida, Noida
Customer Support Executive
Kyankunj Tradezone Private Limited
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Posted: 23 Jul 24
Job Description
Experience: Freshers
Job Type: Full – Time
Location: Noida, Sector 62
Job Title - Customer Support Executive
Skill set Requirement:
Excellent Communication skills and problem-solving abilities.
Job Responsibilities:
• Maintaining A Positive, Empathetic, And Professional Attitude Toward Customers at All Times.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
Job Type: Full – Time
Location: Noida, Sector 62
Job Title - Customer Support Executive
Skill set Requirement:
Excellent Communication skills and problem-solving abilities.
Job Responsibilities:
• Maintaining A Positive, Empathetic, And Professional Attitude Toward Customers at All Times.
• Responding Promptly to Customer Inquiries.
• Communicating With Customers Through Various Channels-WhatsApp/Emails/Calls
• Acknowledging And Resolving Customer Complaints.
• Knowing Our Products Inside and Out So That You Can Answer Questions Keeping Records of Customer Interactions, Transactions, Comments, And Complaints.
• Communicating And Coordinating with Colleagues as Necessary.
• Good Writing Skills, Can Work on Content If Required
• Help To Do Some Game Related Tests
• Call Back to Top Users
• Other Temporary Tasks
• Ability To Stay Calm When Customers Are Stressed or Upset.
• Comfortable Using Computers.
• Experience Working with Customer Support.
• Contact potential customers to showcase company products or services.
Education: Higher Education – 10/12th OR Graduate
Language: Hindi & English (Preferred)
Industry - Gaming
Shift Timings: ●10:30am – 07:30pm
Terms:
● 5 Day Week
● 2 Rotational Week Off (after training period)
● Training Period – Fixed Saturday & Sunday Off.
• Communicating With Customers Through Various Channels-WhatsApp/Emails/Calls
• Acknowledging And Resolving Customer Complaints.
• Knowing Our Products Inside and Out So That You Can Answer Questions Keeping Records of Customer Interactions, Transactions, Comments, And Complaints.
• Communicating And Coordinating with Colleagues as Necessary.
• Good Writing Skills, Can Work on Content If Required
• Help To Do Some Game Related Tests
• Call Back to Top Users
• Other Temporary Tasks
• Ability To Stay Calm When Customers Are Stressed or Upset.
• Comfortable Using Computers.
• Experience Working with Customer Support.
• Contact potential customers to showcase company products or services.
Education: Higher Education – 10/12th OR Graduate
Language: Hindi & English (Preferred)
Industry - Gaming
Shift Timings: ●10:30am – 07:30pm
Terms:
● 5 Day Week
● 2 Rotational Week Off (after training period)
● Training Period – Fixed Saturday & Sunday Off.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education BA, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2490264
Job Category Tech Support
Locality Address Sector 62, Noida
State Uttar Pradesh
Country India
About Company
Kyankunj Tradezone Private Limited
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