Customer Support Executive Jobs Opening in Magic Bus at Perungudi, Chennai

Customer Support Executive

Magic Bus

0 Years

18000 - 20000 Monthly

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Posted: 16 Jan 25

Job Description

Roles and Responsibilities:

Make outbound calls: Contact potential customers to promote products or services
Manage incoming calls: Answer customer questions and resolve issues
Build relationships: Develop rapport with customers and maintain positive relationships
Provide information: Educate customers about products and services, including features, pricing, and benefits
Follow up: Check in with customers to ensure satisfaction and identify opportunities for upselling
Maintain records: Document customer interactions in a database, including queries, responses, and complaints

Qualifications:

High school diploma or equivalent
Previous experience in customer service or a related field is a plus
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to handle high-stress situations and difficult customers
Attention to detail and accuracy
Ability to multitask and prioritize workload
Familiarity with customer support software and CRM systems
Positive attitude and willingness to learn

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 25 job openings for Customer Support Executive in our Organisation.