Customer Support Executive Jobs Opening in Maxicus at DLF Cyber City, DLF Phase 3, Sector 14, Gurgaon, Gurgaon, Delhi

Customer Support Executive

Maxicus

0 Years

16000 - 20000 Monthly

Expired

Posted: 04 Oct 24

Job Description

Responsibilities:

Respond to customer inquiries via call in professional manner
Maintain a thorough understanding of our products
Identify and resolve customer issues, complaints, and concerns effectively
Identify opportunities for improving customer support processes.

Ensuring customer satisfaction and maintaining a high level of customer service

Recording and maintaining accurate customer records and information

Collaborating with other departments to resolve customer issues

Identifying and escalating complex issues to the appropriate teams

Keeping up-to-date with product knowledge and industry trends

Contributing to the improvement of customer support processes and procedures

Minimum Qualifications & Requirements:
● Graduation is mandatory along with degree/provisional degree
● Good communication
● Only for Freshers
● 6 Days working
● Rotational shift
● Day shifts for female

Skills:

Excellent verbal and written communication skills

Strong problem-solving and analytical abilities

Ability to work well in a team environment

Proficiency in customer support software and CRM systems

Knowledge of basic computer hardware and software

Ability to remain calm and composed in stressful situations

Attention to detail and accuracy

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BBS, BMS
What are the salary requirements for this job?
- Ans: The salary range is between 16000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.