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Customer Support Executive Jobs Opening in Mervice Infotech at Salt Lake, Kolkata

Customer Support Executive

Mervice Infotech
experience-icon 0 to 1 Years
salary-icon 10000 - 11500 Monthly
Apply Now

Posted: 26 Jul 24

Job Description

We are hiring for Customer Care Executive

Work from Office Job Salt lake sector 5

12th pass are eligible

Need candidates from Kolkata must be fluent in English and Hindi

Freshers and Experienced both are eligible

Male and female both

DAY SHIFTS FOR FEMALES/ ROTATIONAL SHIFTS FOR MALES/ CAB IS PROVIDED

SALARY 10K-11.5K INHAND

INTRESTED ONE'S SHARE YOUR CV 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 11500 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Kolkata.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2492216
Locality Address Salt Lake
Country India

About Company

Mervice Infotech
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