Customer Support Executive Jobs Opening in Renovo Assets at Rajouri Garden, Delhi
Job Description
1. Verifying, inspecting, and affixing notices on mortgaged assets in the field.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
2. Coordinating document handovers between banks and offices.
3. Regularly visiting borrowers/properties for allocated accounts.
4. Collaborating with the Back Office Controller for necessary requirements.
5. Arranging Symbolic Possession and Physical Possession, including liaison with police and duty magistrate/court commissioner.
6. Assessing the market value/status of mortgaged properties.
Job Summary
A Customer Support Executive is responsible for handling customer inquiries, resolving complaints, and providing excellent service through various communication channels like phone, email, chat, or social media. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach to ensure satisfaction and loyalty.
Key Responsibilities
1. Customer Interaction & Query Resolution
- Respond to customer inquiries via phone, email, chat, or social media.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints, process refunds, replacements, or escalate issues when necessary.
2. Order & Service Support
- Assist customers with order placement, tracking, cancellations, and modifications.
- Support billing, payments, and refunds-related queries.
- Ensure quick and effective resolution of service-related concerns.
3. Customer Satisfaction & Relationship Management
- Maintain a positive and professional attitude while handling queries.
- Follow up with customers to ensure their issues are resolved.
- Gather customer feedback and suggest improvements to enhance service quality.
4. Documentation & Reporting
- Maintain records of customer interactions, complaints, and resolutions.
- Prepare weekly/monthly reports on customer issues and resolutions.
- Work closely with other departments (sales, technical, logistics) to improve service.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 28000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education B.Com
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2628539
Job Category Tech Support
Locality Address Rajouri Garden
State Delhi
Country India
About Company
Renovo Assets
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