Customer Support Executive Jobs Opening in Rymo Technologies Pvt Ltd at Sanpada, Navi Mumbai
Customer Support Executive
Job Description
Addressing customer queries promptly and courteously through various communication channels like phone, email, etc.
Documenting customer interactions and managing tickets using Excel or CRM tools.
Offering on-site assistance to customers for troubleshooting and upkeep of robotic equipment.
Handling customer grievances and elevating concerns to relevant departments as needed.
Coordinating with other teams to improve the overall customer journey.
Resolving customer complaints brought to your attention.
Planning the training and standardization of service delivery.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Rymo is a pioneering force in robotic rehabilitation technology within India. Committed to fostering innovation and excellence in physical rehabilitation, we stand at the forefront of accessible healthcare solutions. As we broaden our horizons, our mission remains steadfast: to empower individuals with cutting-edge technology that transforms lives. At Rymo, we blend groundbreaking research with practical application, ensuring our products make a tangible difference in the lives of those we serve. Join us on our journey as we revolutionize the landscape of rehabilitation technology and make impactful strides towards a healthier, more inclusive future.
