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Customer Support Executive Jobs Opening in SHINE INFOTECH SOLUTION at Aminijikarai, Chennai

Customer Support Executive

SHINE INFOTECH SOLUTION
experience-icon 0 Years
salary-icon 12000 - 15000 Monthly
qualification-icon 12th Pass (HSE)
location-icon Chennai
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Posted: 22 Oct 24
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Job Description

  • Roles and Responsibilities:

  • Customer Service:

    • Maintain regular communication with existing clients to ensure timely repayments and follow up for renewals or new loans.
    • Address customer queries and resolve any issues related to loans or services.

  • Compliance & Documentation:

    • Ensure that all customer applications and documentation meet internal and external compliance standards.
    • Stay updated with the latest loan products, regulatory changes, and industry best practices.

  • Collaboration:

    • Work closely with the credit department to ensure smooth loan processing and approvals.
    • Collaborate with marketing teams to promote loan products.
    Skills
  • Excellent verbal and written communication skills
  • Strong problem-solving and analytical abilities
  • Ability to work well in a team environment
  • Proficiency in customer support software and CRM systems
  • Knowledge of basic computer hardware and software
  • Ability to remain calm and composed in stressful situations
  • Attention to detail and accuracy

    • More information about this Customer Support Executive Job

    Please go through the below FAQs to get all answers related to the given Customer Support Executive job

    1. What are the job requirements to apply for this Customer Support Executive job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

    3. What are the salary requirements for this job?
      • Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Chennai.

    4. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    5. This Customer Support Executive is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    6. How many job vacancies are opening for the Customer Support Executive position?
      • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

    Job Particulars

    Role bpo telecaller
    Education 12th Pass (HSE)
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id2546696
    Job Category BPO
    Locality Address Aminijikarai
    State Tamil Nadu
    Country India

    About Company

    SHINE INFOTECH SOLUTION
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