Customer Support Executive Jobs Opening in SQC Certification Services Pvt. Ltd. at Vijay Nagar, Ghaziabad

Customer Support Executive

SQC Certification Services Pvt. Ltd.

0 Years

9000 - 15000 Monthly

Expired

Posted: 19 May 22

Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement: