Customer Support Executive Jobs Opening in Sr HR Recruiter at Whitefield, Bangalore
Job Description
Job Title: Customer Support Executive.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
Location: Whitefield.
Salary: 21000 CTC
Job Type: Full-time
ROTATIONAL Shift (Day Shift For Female candidates )
Languages required: English + Hindi
Client: Cogent e-Services is a globally recognized business process outsourcing (BPO)
company that specializes in providing a wide range of outsourcing solutions to
clients across various industries. Here's a detailed description of Cogent e-Services.
Key responsibilities include:
Overseeing the daily operations of the branch.
Setting targets for the branch and ensuring they are met.
Managing customer relationships and addressing their concerns.
Ensuring compliance with banking regulations and policies.
Supervising staff and conducting performance evaluation.
Building and maintaining relationships with high-value clients.
Understanding clients' financial needs and offering appropriate banking
solutions.
Cross-selling banking products and services.
Providing personalized financial advice and assistance.
Handling client inquiries and resolving issues promptly.
Assisting customers with account inquiries, transactions, and problem
resolution.
Providing information about banking products, services, and policies.
Processing account openings, closures, and updates.
Handling cash transactions and maintaining accurate records.
Resolving customer complaints and escalating complex issues when
necessary.
Requirements:
1. Excellent communication skills, both verbal and written.
2. Strong problem-solving abilities and attention to detail.
3. Ability to work well under pressure in a fast-paced environment.
4. Customer-centric mindset with a passion for helping others.
5. Ability to work independently and as part of a team.
6. For experienced candidates: Prior experience in customer service or related
field is preferred.
If you are interested send your updated CV
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2532581
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Whitefield
State Karnataka
Country India
About Company
Sr HR Recruiter
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