Customer Support Executive Jobs Opening in Teleperformance India at Thane, Mumbai

Customer Support Executive

Teleperformance India

0 Years

13500 - 17000 Monthly

Expired

Posted: 16 Jul 24

Job Description

FUNCTIONAL/ OPERATIONAL:

▪ Complete the logs specified by the process.

▪ Ensure adherence to time schedules.

▪ Be available for all briefings and updates.

▪ Be aware of and comply with any client / process / product updates.

▪ Share the day's performance with the TL and colleagues

▪ Refer to central information database to handle queries.

▪ Go through the database regularly to check of any updates.

▪ Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency.

▪ Maintain high customer satisfaction rating as per the feedback taken by various agencies/ authorities.

▪ Take steps to improve on performance based on coaching. General Security

Responsibilities:

▪ Adhering to Information Security Policies and Procedures of Teleperformance

▪ Ensuring compliance to Information Security Policies and Procedures Specific Security

▪ Understand and Comply with Information Security Policies and Procedures and report all security incidents.

▪ Ensure the audit non-compliances are fixed within the stipulated timelines.

▪ Protect information entrusted to you.

▪ Follow the information labeling and handling procedures based on the classification level of the asset.

▪ Follow the Clear Screen and Clear Desk Policy.

▪ Adhere to the Internet Code of Conduct, email usage policy and customer information and data security policy. Comply with the Non-Disclosure Agreement.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 13500 and 17000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.