Customer Support Executive

Terra Cacia India Pvt.Ltd

0 Years

Not disclosed

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Posted: 12 Sep 24

Job Description

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Role bpo telecaller

Education Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2521067

Job Category Diploma , BPO , BSc/BCA/BBM

Locality Address Jaipur-Others

State Rajasthan

Country India

About Company

A group of professionals and Ayurvedic physicians founded Terra Cacia in 2018 to cure all skin and hair issues. We realized that, in an era where products are laden with chemicals, it was imperative to rekindle the ancient arsenal of organic or Ayurvedic remedies that our forefathers used. Terra Cacia corrects any flaws in conventional treatments by fusing Ayurveda and contemporary technology. With the goodness of uncommon natural ingredients, our haircare and skin care breakthrough products—shampoos, conditioners, hair oils, serums, and hair masks.

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