Customer Support Executive Jobs Opening in Testing comp at Alwal, Hyderabad

Customer Support Executive

Testing comp

30000 Monthly

Expired

Posted: 22 Nov 24

Manage large amounts of incoming calls
Identify and assess customersâ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers