Customer Support Executive Jobs Opening in Torero Softwares Limited at Lower Parel, Mumbai
Customer Support Executive
Torero Softwares Limited
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, B.Com, M.Com, BBA/BBM, MBA/PGDM, ICWA, PG Diploma, 12th Pass (HSE), BFA, Other Graduate, Other Post Graduate, Other Course(Other Course) 
Expired
Posted: 07 Aug 24
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, M.Com, BBA/BBM, MBA/PGDM, ICWA, PG Diploma, BFA, 12th Pass (HSE), Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 6 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, BBA/BBM, MBA/PGDM, ICWA, PG Diploma, 12th Pass (HSE), BFA, Other Graduate, Other Post Graduate, Other Course(Other Course)
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id2500180
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
SkillsAccounting Tech Support Customer Care Executive Customer Relationship Customer Service Inbound Calling Voice Support Accounting erp Support
Locality Address Lower Parel
State Maharashtra
Country India
About Company
Torero Softwares Limited is a well-established company specializing in custom software development for distributors and retailers in the Pharma Healthcare and FMCG sectors. With nearly 24 years of experience and a strong user base of over 3500 active users nationwide in various sectors including Pharma Distribution, General, Surgical, Consumer/FFMCG Distribution, and Super Stockist, our ERP software 'MEDICA ULTIMATE™ (the way drugs move...)' has been a significant success.
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