Customer Support Executive Jobs Opening in WeConnect Soft Solutions Pvt. Ltd. at Kota

Customer Support Executive

WeConnect Soft Solutions Pvt. Ltd.

0 Years

18000 - 20000 Monthly

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Posted: 30 Aug 24

Job Description

As a Customer Support Executive, your responsibilities include:

Answering customer questions, handling complaints, and providing information about a company's products and services

Handle customer inquiries via calls, giving prompt answers to customer questions.

Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries, resolving customer complaints quickly and effectively.

Conduct quality assurance surveys with customers and providing feedback to the staff.

Knowledge of mediation and conflict resolution techniques is preferable.

Resolve customer complaints brought to your attention.

Skills:

1) Communicating with customers only English

2) Ensuring customer satisfaction

3) Clear expectations

4) Issue Resolution Additional requirement English Fluency

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Kota.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 20 job openings for Customer Support Executive in our Organisation.