Customer Support Executive Jobs Opening in Yespoho at Koramangala, Bangalore
Customer Support Executive
Yespoho
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Posted: 03 Oct 24
Job Description
About Us:
Join a dynamic team at Yespoho, where we're not just a tech platform; we're celebrating artistry and cultural diversity. Our work culture values collaboration, creativity, and innovation, making it an exciting place to grow your career while making a meaningful impact in the world of online fashion.
Customer Support Executive Job description
Yes!poho isn’t just another job – it’s a career or a “calling” you could say. Our fast-paced and entrepreneurial environment rewards outstanding work, develops associates careers and builds long-term relationships with our guests and associates.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
Join a dynamic team at Yespoho, where we're not just a tech platform; we're celebrating artistry and cultural diversity. Our work culture values collaboration, creativity, and innovation, making it an exciting place to grow your career while making a meaningful impact in the world of online fashion.
Customer Support Executive Job description
Yes!poho isn’t just another job – it’s a career or a “calling” you could say. Our fast-paced and entrepreneurial environment rewards outstanding work, develops associates careers and builds long-term relationships with our guests and associates.
A day in the life…
As the Customer Support Executive, you play a critical role for delivering exceptional service experience. You’ll be on the front lines providing support to guests through email, phones, and chat. You’ll become an expert in our business model, a partner to our sales team, and problem solve with the best of them. You’ll be empowered to delight and surprise our guests and given the opportunity to grow within the company. Our Yes!poho experience delivery team continues to grow and we’re looking for people who remain calm in tough situations and have a ton of personality! Is that you?
As the Customer Support Executive, you play a critical role for delivering exceptional service experience. You’ll be on the front lines providing support to guests through email, phones, and chat. You’ll become an expert in our business model, a partner to our sales team, and problem solve with the best of them. You’ll be empowered to delight and surprise our guests and given the opportunity to grow within the company. Our Yes!poho experience delivery team continues to grow and we’re looking for people who remain calm in tough situations and have a ton of personality! Is that you?
What you’d do every day
Manage guest interactions, solve problems, go above and beyond, and NEVER SAY NO.
Provide remarkable support to our sales team.
Collaborate with internal departments to advocate for our guest.
Generate new ideas and processes that will help scale our business.
Manage inbound support channels via email, phone and chat.
Coordinate logistics of Yes!poho deliveries and returns.
Delight guests and associates with unbelievably considerate care and attention to detail.
Manage guest interactions, solve problems, go above and beyond, and NEVER SAY NO.
Provide remarkable support to our sales team.
Collaborate with internal departments to advocate for our guest.
Generate new ideas and processes that will help scale our business.
Manage inbound support channels via email, phone and chat.
Coordinate logistics of Yes!poho deliveries and returns.
Delight guests and associates with unbelievably considerate care and attention to detail.
About You
You’re deeply empathetic to the problems of others.
You are humble and enjoy working within a team.
You love helping others and creating positive experiences.
You're a great listener, and you are also highly comfortable articulating your point of view.
You make friends easily and ask for help when you need it.
You routinely plan your day and organize your life and juggle several tasks at once.
You’re deeply empathetic to the problems of others.
You are humble and enjoy working within a team.
You love helping others and creating positive experiences.
You're a great listener, and you are also highly comfortable articulating your point of view.
You make friends easily and ask for help when you need it.
You routinely plan your day and organize your life and juggle several tasks at once.
What your background may look like
1-3 years of customer service experience, call center experience is a plus.
Proficient with Microsoft Word and Excel and have intermediate technical skills.
Tech savvy with experience using Salesforce is a plus.
Experience working in a chaotic environment and working well under pressure.
Experience solving complex customer problems.
A track record of having a positive attitude with the ability to adapt quickly to change.
1-3 years of customer service experience, call center experience is a plus.
Proficient with Microsoft Word and Excel and have intermediate technical skills.
Tech savvy with experience using Salesforce is a plus.
Experience working in a chaotic environment and working well under pressure.
Experience solving complex customer problems.
A track record of having a positive attitude with the ability to adapt quickly to change.
Other details
For consideration, you must be available nights and weekends and open to working some holidays.
We can be flexible around school and second job schedules.
For consideration please submit a cover letter telling us how you would provide world-class customer service and how you like to stand out in a crowd.
For consideration, you must be available nights and weekends and open to working some holidays.
We can be flexible around school and second job schedules.
For consideration please submit a cover letter telling us how you would provide world-class customer service and how you like to stand out in a crowd.
Physical demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to frequently stand; walk; use hands and fingers, reach with hands and arms.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to frequently stand; walk; use hands and fingers, reach with hands and arms.
Job Type: Full-time
Pay: ₹18,000.00 - ₹25,000.00 per month
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
Day shift
Day shift
Supplemental pay types:
Performance bonus
Performance bonus
Education:
Higher Secondary(12th Pass) (Preferred)
Higher Secondary(12th Pass) (Preferred)
Experience:
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Technical support: 1 year (Preferred)
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Hindi (Preferred)
English (Preferred)
Work Location: In person
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 1 to 3 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 25000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2534407
Job Category 1 to 3 Yr Exp , Tech Support
Locality Address Koramangala
State Karnataka
Country India
About Company
Yespoho is more than a platform for authentic, handcrafted goods — it's a vibrant community dedicated to empowering artisans through technology. Our core product focuses on building innovative solutions that connect artisans with global customers, revolutionizing the way traditional craftsmanship is showcased and appreciated worldwide.
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