Customer Support Executive - Night Shift Jobs Opening in Overseas Cyber Technical Services Pvt. Ltd. at Sivaganga
Job Description
We are seeking a dedicated and customer-oriented individual to join our team as a Customer Support Executive for the night shift. In this role, you will be responsible for providing exceptional customer service and assistance to our clients during nighttime hours. Your primary objective will be to address customer inquiries, resolve issues, and ensure overall customer satisfaction.
More information about this Customer Support Executive - Night Shift Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive - Night Shift job
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Support Executive - Night Shift Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive - Night Shift job
- What are the job requirements to apply for this Customer Support Executive - Night Shift job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive - Night Shift
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive - Night Shift is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive - Night Shift position?
- Ans: There are immediate 1 job openings for Customer Support Executive - Night Shift in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2510640
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Karaikudi which is known for its food and culture is where our firm was established back in 2008. It has been more than a decade of excellence. Our company Overseas Cyber Technical Services Pvt. Ltd. (OCTS) is the largest IT/Software company in Karaikudi. We mark ourselves as the rapidly growing next gen tech company to provide world class IT services to various clients across the globe. Our company runs on 4H Core Values namely HONESTY, HUMILITY, HARD WORK & HAPPINESS. This is a digital era, any kind of business requires to mark their presence on the internet. Being a forefront IT service provider, we create highly equipped softwares, websites, digital marketing plans, etc. according to the needs of the client to mark them digitally and grow their business.
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