Customer Support Executive - Outbound US Sales Process Jobs Opening in Intelecorp software Pvt Ltd at CBD-Belapur, Mumbai, Navi Mumbai
Customer Support Executive - Outbound US Sales Process
Job Description
Job Summary:
We are in search of a seasoned Customer Support Executive experienced in outbound sales within the U.S. market. The role involves not just customer service but primarily focuses on sales activities. Performance-based incentives are a significant part of the compensation structure.
Responsibilities:
· Outbound Sales: Conduct outbound calls targeting potential customers, focusing on sales targets in the U.S. market.
· Customer Service: Deliver outstanding customer service by resolving queries and addressing issues effectively.
· Opportunity Conversion: Turn lost opportunities into leads by reconnecting and offering alternative solutions.
· Referral Sales: Encourage and facilitate sales through customer referrals, offering incentives to customers who bring in additional business.
· Team Collaboration: Collaborate with other internal departments to optimize the customer experience.
· Performance Metrics: Maintain high levels of performance, meeting or exceeding set metrics.
· Shift Management: Willingness to work in rotating shifts covering the US/UK/Australia time zones.
Requirements:
· Fluent in English (English Medium Primary Education preferred).
Experience:
· A minimum of 1 to 2 years in a U.S. outbound sales process is mandatory.
Skills:
· Communication: Excellent soft language skills, having undergone Voice and Accent Neutralization (VNA) training.
· Sales Qualities: Candidate must be persuasive yet unobtrusive, able to engage customers with a balance of assertiveness and tact.
· Technical Skills: Basic understanding of Excel and prior experience working with a CRM are essential.
· Shift Flexibility: Ability to work in rotating shifts for the US/UK/Australia markets.
More information about this Customer Support Executive - Outbound US Sales Process Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive - Outbound US Sales Process job
- What are the job requirements to apply for this Customer Support Executive - Outbound US Sales Process job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Customer Support Executive - Outbound US Sales Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 40000 Monthly. The Salary will depend on the interview. This Customer Support Executive - Outbound US Sales Process is a Full Time in Mumbai, Navi Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive - Outbound US Sales Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive - Outbound US Sales Process position?
- Ans: There are immediate 1 job openings for Customer Support Executive - Outbound US Sales Process in our Organisation.
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