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Customer Support Executive - Voice Process Jobs Opening in Tech Mahindra at Sector 62, Noida, Noida

Customer Support Executive - Voice Process

Tech Mahindra
experience-icon 0 Years
salary-icon 13900 - 16000 Monthly
qualification-icon 12th Pass (HSE)
location-icon Noida
Expired
Posted: 04 Mar 23
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Job Description

Tech Mahindra is hiring!!
Role: Customer Support Executive - Voice Process
  • Qualification: Minimum(12th)
  • Eligibility: Fresher or Experienced both can apply
  • Salary Upto:- 2.20LPA
Location: Noida sector 62 (WORK FROM OFFICE)
  • Perks: Cab facility in the odd hours/ 6 days working/ Rotational shifts/ Rotational offs
  • Immediate joiners only.
Interested candidates can directly come for a walk-in interview or can directly call or WhatsApp 

Responsibilities:
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality


More information about this Customer Support Executive - Voice Process Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive - Voice Process job

  1. What are the job requirements to apply for this Customer Support Executive - Voice Process job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive - Voice Process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 13900 and 16000 Monthly. The Salary will depend on the interview. This Customer Support Executive - Voice Process is a Full Time in Noida.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive - Voice Process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive - Voice Process position?
    • Ans: There are immediate 1 job openings for Customer Support Executive - Voice Process in our Organisation.

Job Particulars

Role customer service tech support
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1695997
Job Category Tech Support
Locality Address Sector 62, Noida
State Uttar Pradesh
Country India

About Company

Tech Mahindra
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