Customer Support Management Jobs in Bangalore - Azalp Technologies Private Limited
Customer Support Management
Azalp Technologies Private Limited
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 18 Feb 22
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Respond to customer queries in a timely and accurate way, via the chat box in our app.
2. Identify customer needs and help customers use specific features
3. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
4. Update our internal databases with information about technical issues and useful discussions with customers
5. Inform customers about new features and functionalities
6. Escalate problems that cannot be fixed in tier one support and update users on the status of problems
1. Respond to customer queries in a timely and accurate way, via the chat box in our app.
2. Identify customer needs and help customers use specific features
3. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
4. Update our internal databases with information about technical issues and useful discussions with customers
5. Inform customers about new features and functionalities
6. Escalate problems that cannot be fixed in tier one support and update users on the status of problems
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
2
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1307828
Job Category Internship , Diploma , Tech Support , Management
Locality Address
State Karnataka
Country India
About Company
About Azalp Technologies Private Limited
Plaza (Azalp Technologies Private Limited) is a platform for creators, influencers, and celebrities to grow, manage and monetize their community. It is aimed at both established and aspiring online creators who want to pursue their passion. Plaza's vision is to enable anyone and everyone to make a successful living doing what they enjoy.
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