Customer Support Representative - Remote - US Shift - Sales And CRM Expert Jobs Opening in Grant Private at MG Road, Bangalore
Customer Support Representative - Remote - US Shift - Sales and CRM Expert
2 to 3+ Years 
35000 - 50000 Monthly 
Job Description
Job Title: Customer Support Representative - Remote - US Shift - Sales and CRM Expert
Location: Remote (Work from Home)
We are a growing company based in USA specializing in wealth management services. We pride ourselves on delivering exceptional customer experiences and helping our clients achieve their financial goals and now we are looking for an ideal candidate to join our team.
Job Description:We are seeking a skilled Customer Support Representative to join our team. The ideal candidate will have a strong background in sales, exceptional communication skills in American English, and a good understanding of CRM tools. This is a remote position requiring work during US shifts. Previous experience with American customers is preferrable.
Key Responsibilities:Provide exceptional customer support via phone, email, and chat in fluent American English.
Understand and address customer inquiries related to wealth management services.
Maintain and update client records in CRM tools (e.g., Salesforce, HubSpot)
Ensure a high level of customer satisfaction and resolve issues effectively.
Educational Background: Bachelor’s degree in Commerce (B.Com) with good grades.
Experience: Minimum 2 years of experience in sales or a customer support role for the US market. Previous experience with the US market is preferable.
Skills and Tools:
Proficiency in CRM tools (e.g., Salesforce, HubSpot, Zoho CRM, or similar).
Strong knowledge of wealth management and financial products.
Excellent English communication skills (verbal and written).
Strong interpersonal and problem-solving skills.
Ability to work during US shifts (night shifts in India).
Competitive salary as per market standards.
Remote work flexibility.
Opportunity to work with a growing company in the wealth management industry.
More information about this Customer Support Representative - Remote - US Shift - Sales and CRM Expert Job
Please go through the below FAQs to get all answers related to the given Customer Support Representative - Remote - US Shift - Sales and CRM Expert job
- What are the job requirements to apply for this Customer Support Representative - Remote - US Shift - Sales and CRM Expert job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an Customer Support Representative - Remote - US Shift - Sales and CRM Expert
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, M.Com, BSc, MSc, PG Diploma
- What are the salary requirements for this job?
- Ans: The salary range is between 35000 and 50000 Monthly. The Salary will depend on the interview. This Customer Support Representative - Remote - US Shift - Sales and CRM Expert is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Representative - Remote - US Shift - Sales and CRM Expert is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Representative - Remote - US Shift - Sales and CRM Expert position?
- Ans: There are immediate 1 job openings for Customer Support Representative - Remote - US Shift - Sales and CRM Expert in our Organisation.
Job Particulars
About Company
