Customer Support Service Jobs Opening in Freshersworldcom at Marve, Mumbai
Customer Support Service
Freshersworldcom
0 Years
25000 - 45000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Posted: 06 Nov 24
Job Description
Roles and Responsibilities
- Have to resolve customer queries over Email and Calls
- Have to solve the queries or the problems of the customers.
- Good communication skills writing, Oral and verbal.
- Good computer knowledge, good typing speed.
- Flexible to work in 24*7 environments,
- Candidate should be comfortable working with WFO as per business requirements.
- Basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2555196
Job Category Diploma , Tech Support
Locality Address Marve
State Maharashtra
Country India
About Company
Freshersworldcom
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