Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

Customer Support Voice Jobs Opening in Business process outsourcing company at DLF Phase 1, Gurgaon City Centre, Sector 15, Gurgaon, Gurgaon, Noida

Customer Support Voice

Business process outsourcing company
experience-icon 0.6 to 2 Years
salary-icon 280000 - 300000 Yearly
qualification-icon B.Com(Management, Marketing, Retail Operations, Travel and Tourism, Honours and Honours with Research), BA(Fine Arts, History of Art, Indian Art, Music, Music and Performing Arts, Tourism Studies), BBA/BBM, BCA
Apply Now

Posted: 31 Jan 25

Job Description

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Voice Job

Please go through the below FAQs to get all answers related to the given Customer Support Voice job

  1. What are the job requirements to apply for this Customer Support Voice job position?
    • Ans: A candidate must have a minimum of 06 Months to 2 year experience as an Customer Support Voice

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 280000 and 300000 Yearly. The Salary will depend on the interview. This Customer Support Voice is a Full Time in Gurgaon, Noida.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Voice is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Voice position?
    • Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.

Job Particulars

Education B.Com(Management, Marketing, Retail Operations, Travel and Tourism, Honours and Honours with Research), BA(Fine Arts, History of Art, Indian Art, Music, Music and Performing Arts, Tourism Studies), BBA/BBM, BCA
Who can apply Experienced (0.6 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2610750
Locality Address DLF Phase 1 , Gurgaon City Centre, Sector 15, Gurgaon , Sector 21, Gurgaon , Sector 29, Gurgaon , Greater Noida , Noida City Centre, Sector 38, Noida , Sector 50, Noida, Sector 62, Noida
Country India

About Company

Business process outsourcing company
Jobs By Location
Job & career videos
scroll-icon scroll-icon
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume
Active Jobs By Role
View all