Customer Support Voice Jobs Opening in Business process outsourcing company at DLF Phase 1, Gurgaon City Centre, Sector 15, Gurgaon, Gurgaon, Noida
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Customer Support Voice
Business process outsourcing company
Posted: 31 Jan 25
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Support Voice Job
Please go through the below FAQs to get all answers related to the given Customer Support Voice job
- What are the job requirements to apply for this Customer Support Voice job position?
- Ans: A candidate must have a minimum of 06 Months to 2 year experience as an Customer Support Voice
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 280000 and 300000 Yearly. The Salary will depend on the interview. This Customer Support Voice is a Full Time in Gurgaon, Noida.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Voice is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Voice position?
- Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.
Job Particulars
Education B.Com(Management, Marketing, Retail Operations, Travel and Tourism, Honours and Honours with Research), BA(Fine Arts, History of Art, Indian Art, Music, Music and Performing Arts, Tourism Studies), BBA/BBM, BCA
Who can apply Experienced (0.6 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2610750
Job Category BSc/BCA/BBM , Tech Support , Contingent
Locality Address DLF Phase 1 , Gurgaon City Centre, Sector 15, Gurgaon , Sector 21, Gurgaon , Sector 29, Gurgaon , Greater Noida , Noida City Centre, Sector 38, Noida , Sector 50, Noida, Sector 62, Noida
State Haryana, Uttar Pradesh
Country India
About Company
Business process outsourcing company
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