Customer Support Voice Jobs Opening in HTI Manpower Outsourcing at Viman Nagar, Pune
Customer Support Voice
HTI Manpower Outsourcing
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Posted: 26 Oct 24
Job Description
Location: Pune
More information about this Customer Support Voice Job
Please go through the below FAQs to get all answers related to the given Customer Support Voice job
Role Overview: You will be the first point of contact for our customers. You’ll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. This role is perfect for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Support Voice Job
Please go through the below FAQs to get all answers related to the given Customer Support Voice job
- What are the job requirements to apply for this Customer Support Voice job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Voice
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 17000 Monthly. The Salary will depend on the interview. This Customer Support Voice is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Voice is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Voice position?
- Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2549214
Job Category Tech Support
Locality Address Viman Nagar
State Maharashtra
Country India
About Company
HTI Manpower Outsourcing Services Pvt Ltd is proud to mark two decades of industry leadership! Incorporated with a vision to revolutionize the HR landscape, we’ve incubated a powerhouse of highly talented professionals and harnessed the power of an advanced ATS on AI platform. Our expertise spans across off-role and on-role payroll services, IT outsourcing, Contract Staffing, and Team Augmentation. Our commitment to excellence is reflected in our comprehensive facility and project management solutions. With a strong presence across India, we operate from state-of-the-art offices in Pune, Delhi, Bangalore, and Bhopal.
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