Customer Support Voice

IMarque solutions pvt Ltd

0 Years

9000 - 12000 Monthly

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Posted: 29 Oct 24

Job Description

Candidate should be a Graduate/ Diploma and willing to work in Rotational Shift/ Rotational Week-off.
Candidate with call center experience in Voice process preferable but Freshers can also apply
Candidate must have good command in Tamil and average communication in English
Basic Computer Knowledge preferable
Immediate joiners are preferred
Attractive Salary + PF + ESI + Performance Incentives, as applicable.

Responsibilities:

Handle incoming customer calls and provide effective solutions.

Assist customers with product and service inquiries.

Resolve customer complaints and issues efficiently.

Maintain accurate records of customer interactions.

Follow up with customers to ensure their issues are resolved.

Collaborate with other teams to address complex customer concerns.

Provide feedback on common issues to improve customer service processes.

More information about this Customer Support Voice Job

Please go through the below FAQs to get all answers related to the given Customer Support Voice job

What are the job requirements to apply for this Customer Support Voice job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Voice

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, Other Graduate, Other Post Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 12000 Monthly. The Salary will depend on the interview. This Customer Support Voice is a Full Time in Nagapattinam.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Voice is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Voice position?
- Ans: There are immediate 1 job openings for Customer Support Voice in our Organisation.