Desktop Support Engineer Jobs Opening in RSR Infotech at Kalyan, Mumbai
Job Description
Role and Responsibilities:
The primary role of a desktop support engineer is to provide help desk support to users within the organization who are having problems with their IT equipment or systems. This includes:
- Receiving requests via phone, email, chat, or ticketing systems
- Asking questions to properly diagnose reported issues
- Resolving common problems like network connectivity, password reset, email access, printer jamming, etc.
- Tracking issues from initial report to final resolution
When users experience more complex system failures, desktop support engineer leverage their technical expertise to troubleshoot and determine root causes. This involves:
- Investigating error messages
- Reviewing system and application logs
- Testing software and hardware to pinpoint faulty component(s)
- Escalating to a specialized team if unable to diagnose
- Documenting details to share with engineering/development teams
Desktop support engineer handle a variety of installation, configuration and maintenance tasks to optimize computer systems throughout the organization, including:
- Formatting, partitioning and imaging hard drives
- Upgrading or replacing hardware components like memory, network cards, video cards
- Installing operating systems, software drivers and applications
- Setting up new devices, printers, scanners, etc.
- Configuring system settings, security tools, VPN access etc.
- Performing preventative maintenance activities
With their specialized expertise, desktop support engineer frequently hold orientation workshops and provide informal assistance to teach users about utilizing technologies effectively, including:
- Demoing how to use devices, operating systems, software, printers etc.
- Developing training materials and quick-start guides
- Conducting one-on-one and group training sessions
- Answering usage questions
- Ensuring users optimize and properly handle equipment
Desktop support engineer also handle inventory management and equipment procurement for their organizations. Their responsibilities related to this include:
- Tracking computers, devices, peripherals, components, and software licenses
- Identifying needs for additional supplies and hardware
- Researching products and vendors to find optimal solutions
- Coordinating with finance/procurement teams on purchases
- Installing and retiring equipment according to refresh cycles
More information about this Desktop Support Engineer Job
Please go through the below FAQs to get all answers related to the given Desktop Support Engineer job
- What are the job requirements to apply for this Desktop Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Desktop Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BCA, BSc, CS
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 16000 Monthly. The Salary will depend on the interview. This Desktop Support Engineer is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Desktop Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Desktop Support Engineer position?
- Ans: There are immediate 1 job openings for Desktop Support Engineer in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2530107
Job Category BSc/BCA/BBM , Tech Support
Locality Address Kalyan
State Maharashtra
Country India
About Company
RSR Infotech
Similar Jobs
Desktop Support Engineer jobs in Client of Teamlease at Mumbai
Client of Teamlease
Mumbai 
Freshers 
Salary not disclosed 
BCA, BE/B.Tech
Posted: 29 days ago
Apply Now
Desktop Support Engineer jobs in BetterEdge at Mumbai
BetterEdge
Mumbai
Freshers
Salary not disclosed
B.Com, BCA, BSc, CS
Posted: 5 days ago
Apply Now
Desktop Support Engineer jobs in Client of Teamlease at Mumbai
Client of Teamlease
Mumbai
Freshers
Salary not disclosed
BSc
Posted: 27 days ago
Apply Now
Desktop Support Engineer jobs in Client Of Freshersworld at Mumbai
Client Of Freshersworld
Mumbai
Freshers
Salary not disclosed
Diploma, BCA, BE/B.Tech
Posted: 1 months ago
Apply Now
Desktop Support Engineer jobs in A Client of Freshersworld at Mumbai
A Client of Freshersworld
Mumbai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 10 days ago
Apply Now
Hiring Freshers For System Support Engineer and Networking Engineer jobs in Evision technoserve at Delhi, Gurgaon, Mumbai
Evision technoserve
Delhi, Gurgaon, Mumbai
Freshers
Salary not disclosed
B.Com, BA, BCA, BE/B.Tech, BSc, MCA, CS
Posted: 17 days ago
Apply Now
Customer Relationship Manager jobs in Rai Residency Pvt Ltd kalyan at Mumbai
Rai Residency Pvt Ltd kalyan
Mumbai
Freshers
Salary not disclosed
B.Com, M.Com, MBA/PGDM
Posted: 23 days ago
Apply Now
Customer Support Executive jobs in Abroad Jobs at Delhi, Gurgaon, Mumbai
Abroad Jobs
Delhi, Gurgaon, Mumbai
0 to 3+ Years
Salary not disclosed
Diploma, BA, BE/B.Tech, BSc, 12th Pass (HSE)
Posted: 10 days ago
Apply Now
Tech Support Executive jobs in MIKO at Mumbai
MIKO
Mumbai
0 to 3+ Years
Salary not disclosed
Diploma, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, CS, MS, MSc
Posted: 21 days ago
Apply Now
Relationship Manager jobs in LoanX Finserv at Mumbai
LoanX Finserv
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, 12th Pass (HSE)
Posted: 1 months ago
Apply Now
Technical Support Engineer jobs in Yatra at Mumbai
Yatra
Mumbai
Freshers
Salary not disclosed
B.Com, BCA, BE/B.Tech, BSc, CS
Posted: 1 months ago
Apply Now
Technical Support Associate jobs in TECHNESIUM SOLUTION PVT LTD at Mumbai
TECHNESIUM SOLUTION PVT LTD
Mumbai
1 to 2 Years
Salary not disclosed
B.Com, BE/B.Tech, BSc, 12th Pass (HSE)
Posted: 11 days ago
Apply Now
Customer Service jobs in Car Trade Tech Ltd at Mumbai
Car Trade Tech Ltd
Mumbai
0.6 Years
Salary not disclosed
B.Com
Posted: 1 months ago
Apply Now
Inbound customer support - Domestic- Bangalore /Jaipur / Mumbai 0 Years - 4 Years No Sales No Target jobs in Moneylicious at Bangalore, Mumbai, Jaipur
Moneylicious
Bangalore, Mumbai, Jaipur
0 to 3+ Years
Salary not disclosed
B.Com, BA, M.Com, MA, BBA/BBM, MBA/PGDM
Posted: 5 days ago
Apply Now
Customer Service Executive jobs in Career Guideline at Mumbai
Career Guideline
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, 12th Pass (HSE)
Posted: 1 months ago
Apply Now
Customer Support Executive jobs in City Lifts Pvt Ltd at Mumbai
City Lifts Pvt Ltd
Mumbai
Freshers
Salary not disclosed
B.Com, BA, M.Com, 12th Pass (HSE)
Posted: 1 months ago
Apply Now
Customer Care officer jobs in Unicare at Mumbai
Unicare
Mumbai
Freshers
Salary not disclosed
12th Pass (HSE)
Posted: 14 days ago
Apply Now
Relationship Manager jobs in SP Wealth Associates at Mumbai
SP Wealth Associates
Mumbai
Freshers
Salary not disclosed
B.Com, BA, M.Com, BBA/BBM, MBA/PGDM, BSc, MSc
Posted: 27 days ago
Apply Now
Transaction Process Representative jobs in Teamlease Digital at Mumbai
Teamlease Digital
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, LLB
Posted: 1 months ago
Apply Now
Relationship Manager jobs in Nobroker at Mumbai
Nobroker
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA
Posted: 1 months ago
Apply Now
Jobs By Location
Mumbai
Gurgaon
Hyderabad
Ahmedabad
Pune
Noida
Kolkata
Bangalore
Delhi
Chennai
Others also searched for
Job & career videos Subscribe
