Desktop Support Engineer Jobs Opening in Swan Solution Pvt Ltd at Borivali East, Mumbai
Job Description
About the Role:
- Troubleshooting and resolving desktop, laptop, and peripheral issues.
- Installing and configuring operating systems and applications.
- Providing technical support for Microsoft Office and other standard software.
- Resolving printing problems and managing printer configurations.
- Maintaining and updating antivirus software, patches, and drivers.
- Providing basic network troubleshooting and support.
- Assisting users with email setup and basic O365 administration.
- Performing asset verification and generating reports.
- Participating in ongoing training to stay up-to-date on the latest technologies.
- Supporting Bharat Bank branch users with application/software/hardware issues remotely.
Qualifications:
- Bachelor's degree (B.Com, B.Sc., B.E., or Diploma) in Computer Science or a related field (preferred).
- 1-2 years of experience as a Desktop Support L1 technician or similar role.
- Microsoft Certified Professional (MCP) certification (preferred).
- Strong understanding of computer hardware and software.
- Excellent troubleshooting and problem-solving skills.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent customer service orientation.
- Basic knowledge of networking concepts (IP addressing, routers, links).
Benefits:
- Opportunity to work in a fast-paced and dynamic environment.
- Gain valuable experience in a leading financial services company.
- Be part of a supportive and collaborative team.
Additional Information:
- Working hours: General Shift (as per project, typically 9 hours)
- Working days: 6 days per week
- 24/7 support: As per requirement
More information about this Desktop Support Engineer Job
Please go through the below FAQs to get all answers related to the given Desktop Support Engineer job
- What are the job requirements to apply for this Desktop Support Engineer job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Desktop Support Engineer
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BE/B.Tech, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Desktop Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Desktop Support Engineer position?
- Ans: There are immediate 1 job openings for Desktop Support Engineer in our Organisation.
Job Particulars
About Company
Swans offering: Swan, a 500 Crore organization is a rapidly growing firm headquartered and based in Mumbai. The organization has been nurtured for over 33 years by Mr. Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA. Swan is a successful IT Infrastructure service provider, offering IT hardware and networking solutions to many BFSI , PSU & SMB and Corporate houses on Servers, Blades, Peripherals, Networks & Cloud. The company has partnered with HP, Cisco, Microsoft, VMWare, and NetApp.
Culture at Swan : Swan believes in taking up inspiring and challenging IT projects that encourages innovation and having fun while doing so and celebrates the people who make it happen. The open-door culture at Swan ensures that anyone with a good idea can voice it in front of an audience that can help transform it from thought to reality. Accountable, Vibrant, Willing to learn, Independent, and Impactful are few words that perfectly describe the members of team Swan.
Values: Swan, as a progressing organization, believes in values of Equality, Empowerment, Integrity, Connectedness and Agility and would want to welcome a candidate who practices and promotes the same.
