Executive - Customer Service Jobs Opening in Credence Resource Management at Kharadi, Pune
Executive - Customer Service
Credence Resource Management
0 Years 
20000 - 22000 Monthly Please Wait... ![animated wait]()
Posted: 16 Jan 25
Job Description
As an Executive - Customer Service, you will be responsible to communicate with consumers of
healthcare and telecommunication providers in the United States to collect on overdue and
unpaid bills. As a Executive - Customer Service, you will be responsible for calling consumers on phone and
negotiating for the overdue payment, on behalf of the client.
More information about this Executive - Customer Service Job
Please go through the below FAQs to get all answers related to the given Executive - Customer Service job
Utilize effective verbal communication and customer service skills while communicating with
customers to resolve the account delinquency.
Able to manage difficult customer issues while working in a fast paced environment
Determine the reason for delinquency and best course of action to assist our Borrowers.
Engage our consumers with the highest level of respect and dignity.
Document all collection efforts for each assigned account in accordance with established
procedures and compliance policies.
Communicate professionally and regularly with leadership and peers on status of accounts,
escalations in accordance with established standards.
Ensure all accounts in assigned lists are managed accurately and timely.
Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound)
environment.
Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work
date follow up assignments
More information about this Executive - Customer Service Job
Please go through the below FAQs to get all answers related to the given Executive - Customer Service job
- What are the job requirements to apply for this Executive - Customer Service job position?
- Ans: A candidate must have a minimum of fresher as an Executive - Customer Service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, B.Pharm, BA, BBA/BBM, BSc, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Other Course
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 22000 Monthly. The Salary will depend on the interview. This Executive - Customer Service is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Executive - Customer Service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Executive - Customer Service position?
- Ans: There are immediate 1 job openings for Executive - Customer Service in our Organisation.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, B.Pharm, BA, BBA/BBM, BSc, 10th Pass (SSC), 12th Pass (HSE), Vocational Training, Other Course
Who can apply Freshers
Hiring Process Telephonic Interview, Virtual Interview
Employment TypeFull Time
Job Id2601280
Job Category Tech Support
Locality Address Kharadi
State Maharashtra
Country India
About Company
Credence Global Solutionsis a diversified technology-driven financial transformation company with deep
expertise and focus on Receivables Management, Health care RCM, Technology Platforms and Contact
Center verticals. Credence services leading telecommunication, health care and media companies in the
United States.
Health care providers serviced by Credence include medical transport providers, emergency physicians,
health infusion service providers, and diagnostic laboratories.
In the telecommunication vertical, Credence serves four of the top five providers in the United States.
Our Group Companies:
Credence Resource Management, LLC - Focuses on providing Receivables Management and voice
based BPO services, is the flagship company of the Credence Group.
Innoval Global Solutions, LLC & Medstat Inc - Provide RCM services to health care providers.
iValuate Global Technologies - Provides Technology platforms that enhance productivity and
compliance for creditors and health care providers.
Our mantra is Excellence Beyond Belief.
Challenges, growth opportunities, and a passion for the Job enables us to repeatedly deliver excellence to
our clients. Our team is encouraged to continually explore their talents and pursue their interests giving
them the authority to gain the knowledge and skills to truly be the master of their domain. We strive to
bring on the best and brightest, as well as to invest in their training and education, making them a
seamless extension of our team.
Headquartered in Dallas, Texas, we have delivery offices in San Jose, California; Natchez, Mississippi;
Mesa, Arizona and Pune, India.
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