Job Description
FEMALE CANDIDATE ONLY
We are seeking a detail-oriented and customer-focused Executive to join our International Call and Email Support team. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle complex customer inquiries from international clients efficiently.
Key Responsibilities:
- Handle inbound and outbound international calls, ensuring prompt and courteous service.
- Respond to customer emails in a timely and professional manner, addressing inquiries, resolving issues, and providing product or service information.
- Maintain and update customer records accurately in the CRM system.
- Work closely with other departments to resolve complex customer issues and escalate cases when necessary.
- Monitor and follow up on pending customer issues to ensure timely resolution.
- Stay updated on company products, services, and policies to provide accurate information to customers.
- Identify and report trends in customer issues to help improve processes and customer satisfaction.
- Participate in training sessions and team meetings to stay current on best practices and new procedures.
More information about this Executive Job
Please go through the below FAQs to get all answers related to the given Executive job
- What are the job requirements to apply for this Executive job position?
- Ans: A candidate must have a minimum of fresher as an Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, MBA/PGDM, MCA
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Executive is a Full Time in Ahmedabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Executive position?
- Ans: There are immediate 1 job openings for Executive in our Organisation.