Field Support Executive Jobs in Bangalore,Mumbai,Pune - LiveHealth
Job Description
Roles & Responsibilities
- Provide the best proactive post sales support.
- Manage Service Customers
- Provide input into the pre sales process and act as a lead on support and service issues, strategy and approach
- Develop and grow a new post sales Service Management function
- Set-up, manage and improve standards and procedures within the team
- Ensure working practices are well defined and operational with minimal disruption using technology to improve efficiency as appropriate
- Review daily priorities and take appropriate action to ensure results are achieved
- Remain aware of new product developments in the area of network technology providing input and tactical direction to the business on customer service and support challenges
- Ensure high quality, up-to-date documentation exists for all service arrangements
- Attiude should be groomed to drive for results, innovativeness, process orientation, analytical thinking and good interpersonal skills
- Hight levels of intergrity
- Excellent command over written and spoken English
- Should be open to on-field support
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Written-test, Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id296335
Job Category Others
Locality Address
State Karnataka, Maharashtra, West Bengal, Telangana
Country India
About Company
LiveHealth is a leading healthcare platform connecting more than 400+ Healthcare Providers with Doctors and Patients all on a single platform. We provide a SaaS platform for healthcare providers and enable interactions with patients & Doctors in real time.
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