Fresher Male Desktop Support Engineer

Macropace

0 Years

Not disclosed

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Posted: 14 Mar 25

Job Description

JOB ROLE : Desktop Support Engineer

Experience : Freshers (MALES)

Notice Period : Immediate

Location: Bangalore

Graduation :- ANY (15 years full time graduation )

Job Overview:

A Desktop Support Engineer is responsible for providing technical assistance to users, troubleshooting hardware and software issues, and ensuring the smooth operation of IT systems within an organization. This role involves installing, maintaining, and repairing computer systems, networks, and peripherals while providing excellent customer support.

Key Responsibilities:

1. Technical Support & Troubleshooting:

Diagnose and resolve hardware, software, and network-related issues for end users.
Provide remote and on-site support for desktops, laptops, printers, and other peripherals.
Install, configure, and update operating systems (Windows, macOS, Linux) and software applications.
Troubleshoot network connectivity issues, including LAN, Wi-Fi, and VPN configurations.
Identify and escalate unresolved technical problems to higher-level IT support teams.

2. System Installation & Maintenance:

Set up and configure new desktops, laptops, and mobile devices.
Ensure all systems are running smoothly with regular updates and patches.
Perform preventive maintenance to minimize downtime and improve system efficiency.
Assist in hardware upgrades and replacements.

3. Security & Data Protection:

Ensure endpoint security measures, including antivirus updates and firewall settings.
Assist users in securing sensitive data and implementing best practices for cybersecurity.
Support data backup and recovery processes to prevent data loss.

4. Documentation & Reporting:

Maintain records of IT issues, troubleshooting steps, and resolutions.
Document system configurations, software installations, and hardware changes.
Provide regular reports to IT management on system performance and technical support activities.

5. User Training & Support:

Assist employees with basic IT-related queries and system usage training.
Educate users on IT best practices, cybersecurity awareness, and troubleshooting minor issues.
Guide new employees in setting up their IT environment.

More information about this Fresher Male Desktop Support Engineer Job

Please go through the below FAQs to get all answers related to the given Fresher Male Desktop Support Engineer job

What are the job requirements to apply for this Fresher Male Desktop Support Engineer job position?
- Ans: A candidate must have a minimum of fresher as an Fresher Male Desktop Support Engineer

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), BCA, BE/B.Tech, BSc, CS
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Fresher Male Desktop Support Engineer is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Fresher Male Desktop Support Engineer position?
- Ans: There are immediate 1 job openings for Fresher Male Desktop Support Engineer in our Organisation.