Front Office Associate

Jifliventure

0 Years

12000 Monthly

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Posted: 08 Nov 24

Job Description

The role of a Front Office Associate is pivotal in ensuring smooth operations and creating a welcoming, professional environment for visitors, clients, and employees. This position is typically found in businesses such as hotels, medical offices, corporate offices, and retail environments. Here's an overview of the core responsibilities and duties for a Front Office Associate:

Primary Job Role:

Greeting and Reception:

Welcome Visitors: Greet guests or clients as they arrive, offering a friendly, approachable, and professional demeanor.
Direct Visitors: Guide guests to the appropriate department, office, or room within the building.
Manage Check-ins: In some settings (e.g., hotels or medical offices), assist with guest check-ins or registration, verifying appointments or reservations.

Customer Service:

Answer Inquiries: Respond to general questions from visitors, clients, or callers about services, products, directions, or policies.
Problem Resolution: Address minor concerns or issues raised by clients or visitors, escalating more complex issues to management or relevant departments as needed.
Maintain Professionalism: Ensure visitors feel welcomed, valued, and informed throughout their interaction with the organization.

Telephone and Email Management:

Phone Reception: Answer phone calls, direct them to the appropriate person or department, and take messages when necessary.
Email Communication: Respond to emails or forward them to the relevant staff members for follow-up.
Handling Inquiries: Ensure all communications are handled promptly and professionally

More information about this Front Office Associate Job

Please go through the below FAQs to get all answers related to the given Front Office Associate job

What are the job requirements to apply for this Front Office Associate job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 12000 Monthly. The Salary will depend on the interview. This Front Office Associate is a Full Time in Trichy/Tiruchirapalli.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Front Office Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Front Office Associate position?
- Ans: There are immediate 1 job openings for Front Office Associate in our Organisation.