Front Office Executive

Naksha Tree Hospitality Pvt. Ltd.

0 Years

13000 - 17000 Monthly

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Posted: 22 Dec 24

Job Description

The candidates should be capable of handling all front office activities in a hotel. Greeting guests with a friendly smile and warm welcome, the check-in and check-out process is by assigning rooms accordingly and checking out the same, handling all types of reservations, whether online, phone, or direct, processing payments, providing necessary information about the hotel and its services, maintaining a customer database, responding to emails and messages, addressing guest complaints and requests, etc.

Responsibilities:

Greet and welcome guests upon arrival

Manage the check-in and check-out process

Handle guest inquiries and provide accurate information

Answer phone calls and direct them to the appropriate departments

Coordinate with housekeeping and maintenance staff

Maintain guest records and process payments

Assist in resolving guest complaints and issues promptly

Qualifications:

High school diploma or equivalent

Previous experience in a customer service or hospitality role is preferred

Strong communication and interpersonal skills

Professional appearance and demeanor

Ability to work in a fast-paced environment

Excellent organizational skills

Basic computer skills and knowledge of hotel management software

Skills:

Customer Service

Communication

Problem-Solving

Multi-tasking

Time Management

Microsoft Office Suite

Hotel Management Software

More information about this Front Office Executive Job

Please go through the below FAQs to get all answers related to the given Front Office Executive job

What are the job requirements to apply for this Front Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Front Office Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 17000 Monthly. The Salary will depend on the interview. This Front Office Executive is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Front Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Front Office Executive position?
- Ans: There are immediate 1 job openings for Front Office Executive in our Organisation.