Guest Relations And Client Servicing Executive Jobs Opening in Shi-Liv Accommodations Pvt. Ltd. at Hebbal, Hennur, Kalyan Nagar, Bangalore
Job Description
Job Title: Guest Relations and Client Servicing Executive
Location: Bangalore (Hybrid)
As we continue to grow, we are looking for a dynamic and experienced Guest Relations and Client Servicing Executive to join our team and ensure a seamless experience for our tenants.
Key Responsibilities:
Guest Relations Management:
- Act as the first point of contact for tenants, ensuring a welcoming and professional experience.
- Manage tenant onboarding, including handling check-in formalities, orientation, and guiding them through the facilities.
- Respond to tenant inquiries, resolve issues promptly, and ensure tenant satisfaction throughout their stay.
- Build and maintain strong relationships with tenants, ensuring their needs are met and concerns are addressed.
- Handle tenant complaints with tact, patience, and efficiency, escalating issues when necessary.
Operations and Coordination:
- Coordinate with relevant technicians and service providers for property maintenance, repairs, and other operational needs.
- Schedule and oversee routine maintenance, cleaning, and inspections to ensure properties are in excellent condition.
- Manage the check-out process, including inspections, damage assessments, and handling deposit returns.
- Ensure all common areas and amenities are well-maintained and meet company standards.
- Communication and Language Skills: Communicate effectively in English, Hindi, and Kannada to cater to a diverse tenant base.
- Prepare and distribute regular updates, notices, and newsletters to tenants.
- Maintain clear and consistent communication with tenants, addressing their queries and providing timely updates.
Administrative Duties:
- Maintain accurate records of tenant interactions, maintenance requests, and other relevant data.
- Prepare reports on occupancy rates, tenant feedback, and operational efficiency.
- Assist in the development and implementation of policies and procedures to enhance the tenant experience.
Customer Experience Enhancement:
- Continuously seek ways to improve the tenant experience, gathering feedback and implementing suggestions.
- Organize and coordinate community events to foster a sense of community among tenants.
- Ensure compliance with company policies and local regulations regarding tenant management and property upkeep.
Qualifications:
- Proven experience in guest relations, sales, or operations, preferably in the real estate or hospitality industry.
- Excellent communication skills, with fluency in English, Hindi, and Kannada.
- Strong interpersonal skills, with the ability to build rapport with tenants and resolve conflicts effectively.
- Detail-oriented and organized, with the ability to manage multiple tasks and priorities simultaneously.
- Ability to work independently and as part of a team, with a proactive and solution-oriented approach.
- Proficiency in Microsoft Office Suite and experience with property management software is a plus.
- A customer-first attitude, with a passion for delivering exceptional service.
Benefits:
Opportunity to grow within a dynamic and fast-paced company.
A supportive work environment with a focus on work-life balance.
Training and development opportunities.
To Apply:
Please send your resume and a cover letter detailing your relevant experience. We look forward to hearing from you!
More information about this Guest Relations and Client Servicing Executive Job
Please go through the below FAQs to get all answers related to the given Guest Relations and Client Servicing Executive job
- What are the job requirements to apply for this Guest Relations and Client Servicing Executive job position?
- Ans: A candidate must have a minimum of fresher as an Guest Relations and Client Servicing Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BHM, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 35000 Monthly. The Salary will depend on the interview. This Guest Relations and Client Servicing Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Guest Relations and Client Servicing Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Guest Relations and Client Servicing Executive position?
- Ans: There are immediate 1 job openings for Guest Relations and Client Servicing Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2508598
Job Category BSc/BCA/BBM , Tech Support
Locality Address Hebbal , Hennur , Kalyan Nagar , Nagawara , Sahakara Nagar
State Karnataka
Country India
About Company
We are a leading managed services real estate company that provides luxurious co-living accommodations tailored for working professionals. Our mission is to offer a home away from home, where comfort, security, and community thrive.
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