Guest Relations Executive Jobs Opening in NAKSHATREE HOTELS at Koyambedu, Chennai
Guest Relations Executive
NAKSHATREE HOTELS
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Posted: 16 Jul 24
Job Description
CANDIDATE SHOULD BE CAPABALE TO HANDLE ALL FRONT OFFICE FUNCTIONS IN A HOTEL FROM GUEST HANDLING, TAKING CALLS, SUPERVISING HOUSE KEEPING STAFFS AND CO-ORDINATING WITH RESPECTIVE DEPARTMENTS FOR A SMOOTH FUNCTION.
More information about this Guest Relations Executive Job
Please go through the below FAQs to get all answers related to the given Guest Relations Executive job
Responsibilities:
Welcome guests during check-in and give a fond farewell to guests while checkout.
Handling guest complaints and concerns in an efficient and timely manner.
Overseeing VIP guests, arrivals and departures.
Coordinating and multi-tasking job duties in a busy environment.
Should possess detailed information about the Hotel, city as well as the competition.
Detailed information regarding arrivals and room requirements.
Have up-to-date information on daily room occupancy
Providing excellent customer service as per hotel standards.
Greeting guests as they enter and exit the hotel.
Providing information regarding the Hotel, town attractions, activities, etc.
Check on VIP reservations, and complete their pre-registration formalities.
Allocate rooms to all arriving guests.
Maintain up-to-date information on room rates, current promotions, offers, and packages
Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
Coordinate with housekeeping for clearing of rooms.
Collect Guest feedback during guest departure along with his likes and dislikes.
Perform basic cashier activities as and when required.
Maintain guest lockers for safe custody.
Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
Give proper and complete handover to the next shift
Should be able to handle all guests without bias or prejudice.
Follow the house rules and policies laid down by the management.
Adhere to strict staff grooming and hygiene standards.
Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
Good command of the language is essential, both written and verbal
Must possess strong organization time management skills, and attention to detail.
Must be guest service-focused and a team player.
A positive attitude and outgoing personality is essential.
Must be able to work shifts – days, evenings, weekends, and holidays.
Ability to relate well to Hotel guests and employees.
Professional in demeanor and presentation.
Personable, enthusiastic, self-motivated, and able to work independently.
Observant, discriminating, and detail-oriented
Ability to understand and carry out oral and written instructions and request clarification when needed.
Strong interpersonal and organizational skills.
Able to work morning, evening, weekend, holiday, and overnight shifts.
More information about this Guest Relations Executive Job
Please go through the below FAQs to get all answers related to the given Guest Relations Executive job
- What are the job requirements to apply for this Guest Relations Executive job position?
- Ans: A candidate must have a minimum of fresher as an Guest Relations Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 17000 Monthly. The Salary will depend on the interview. This Guest Relations Executive is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Guest Relations Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Guest Relations Executive position?
- Ans: There are immediate 1 job openings for Guest Relations Executive in our Organisation.
Job Particulars
Role steward hospitality
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2485792
Job Category Others
Locality Address Koyambedu
State Tamil Nadu
Country India
About Company
NAKSHATREE HOTELS
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