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Guest Service Associate Jobs Opening in The Egghead Creative at Thiruvananthapuram-Others, Thiruvananthapuram

Guest service associate

The Egghead Creative
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Posted: 20 Dec 24

Job Description

  • Provide excellent customer service to guests by taking orders, answering questions about menu items, and making recommendations.
  • Record guest orders accurately and relay them to the kitchen or bar staff. Ensure that special dietary requirements or requests are noted and communicated.
  • Serve food and drinks to guests, adhering to the hotel's service standards, including proper etiquette and timing.
  • Prepare and set tables for dining, ensuring that they are clean, well-arranged, and properly equipped with utensils, glassware, and napkins.
  • Be knowledgeable about the menu items, including ingredients, preparation methods, and pricing, in order to answer guest inquiries.
  • Suggest additional menu items, specials, or beverages to enhance the guest's dining experience and increase revenue.
  • Present bills to guests, process payments, and provide change or receipts. Handle any billing inquiries or issues.
  • Ensure that dining areas are clean, tidy, and well-maintained. Clear and reset tables for the next guests.
  • Adhere to food safety and hygiene standards, as well as any legal or hotel-specific regulations related to alcohol service.
  • Collaborate with kitchen staff, bartenders, and other service associates to ensure smooth and efficient food and beverage service.
  • Address guest concerns, complaints, or requests promptly and professionally to ensure a positive dining experience.
  • Assist with promoting special promotions, events, or new menu items to guests.

More information about this Guest service associate Job

Please go through the below FAQs to get all answers related to the given Guest service associate job

  1. What are the job requirements to apply for this Guest service associate job position?
    • Ans: A candidate must have a minimum of fresher as an Guest service associate

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), BHM, BSc, Vocational Training

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 17000 Monthly. The Salary will depend on the interview. This Guest service associate is a Full Time in Thiruvananthapuram.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Guest service associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Guest service associate position?
    • Ans: There are immediate 1 job openings for Guest service associate in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2583906
Job Category Others
Locality Address Thiruvananthapuram-Others
State Kerala
Country India

About Company

The Egghead Creative
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