Helpdesk Jobs Opening in Belstar Microfinance Limited at Ashok Nagar, Chennai
Job Description
Providing assistance for customers and employees via phone, email, or chat.
More information about this Helpdesk Job
Please go through the below FAQs to get all answers related to the given Helpdesk job
Act as first point of contact for client & customers.
Support on resolving issues and challenges for staff and customer.
Requires Interpersonal abilities, Problem-solving skills and good communication.
Follow up with customers to ensure full resolution of issues.
Maintain records of customer interactions, transactions, comments, and complaints.
Escalate unresolved issues to the next level of support personnel.
Monitor and manage ticket queues in help desk software.
Provide feedback on how to improve customer support processes and tools.
Ability to work independently and as part of a team.
Familiarity with help desk software and remote support tools
More information about this Helpdesk Job
Please go through the below FAQs to get all answers related to the given Helpdesk job
- What are the job requirements to apply for this Helpdesk job position?
- Ans: A candidate must have a minimum of fresher as an Helpdesk
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Helpdesk is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Helpdesk position?
- Ans: There are immediate 1 job openings for Helpdesk in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2599397
Job Category BSc/BCA/BBM , Tech Support
Locality Address Ashok Nagar
State Tamil Nadu
Country India
About Company
Belstar Microfinance Limited
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