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Helpdesk Senior Associate Jobs in Noida - Optimus Global Services Ltd

Helpdesk Senior Associate

Optimus Global Services Ltd
Expired

Posted: 01 Jun 21

Job Description

Provide L2 technical guidance in activities associated with identification prioritization resolution of reported problems through Phone Email Chat Activities include recognition research isolation resolution follow up steps Typically the associate level participates in a supportive role by acting as a liaison between customers departments within the Client Infrastructure Strong troubleshooting knowledge of MS Windows PC Hardware Internet Explorer MS Office COTS applications etc

Sound knowledge of ITIL best practices around Incident Request Management procedures 

Job Segment Consulting Help Desk Information Technology Technology

Job Particulars

Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1132155
Locality Address
Country India

About Company

Optimus Global Services Ltd
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