Hotel Front Office Executive

Hotel Vishnu Krupa

0 Years

12000 - 14000 Monthly

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Posted: 11 Jan 25

Job Description

Key Responsibilities:

Guest Relations: Greet guests warmly upon arrival, assist with check-in/check-out procedures, and provide personalized assistance throughout their stay to ensure a memorable experience.
Reservation Management: Handle guest inquiries and reservations efficiently, ensuring accuracy and attention to detail.
Front Desk Operations: Manage the front desk area, including answering phone calls, responding to emails, and handling guest requests promptly and professionally.
Payment Processing: Process guest payments, handle cash transactions, and maintain accurate records of financial transactions.
Room Allocation: Coordinate room assignments based on guest preferences, availability, and special requests.
Information Dissemination: Provide guests with information about hotel facilities, services, and local attractions, assisting them in making the most of their stay.
Problem Resolution: Address guest concerns and complaints promptly, seeking solutions to ensure guest satisfaction and retention.
Team Collaboration: Work closely with other departments, including housekeeping and maintenance, to ensure seamless guest experiences and resolve any issues that may arise.
Administrative Duties: Perform general administrative tasks, including filing, data entry, and maintaining guest records.

Qualifications:

Previous experience in a similar role within the hospitality industry is preferred.
Strong communication and interpersonal skills.
Ability to work under pressure and handle multiple tasks simultaneously.
Knowledge of hotel reservation systems and operations.
Familiarity with office management and basic bookkeeping.

More information about this Hotel Front Office Executive Job

Please go through the below FAQs to get all answers related to the given Hotel Front Office Executive job

What are the job requirements to apply for this Hotel Front Office Executive job position?
- Ans: A candidate must have a minimum of fresher as an Hotel Front Office Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BHM
What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 14000 Monthly. The Salary will depend on the interview. This Hotel Front Office Executive is a Full Time in Mumbai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Hotel Front Office Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Hotel Front Office Executive position?
- Ans: There are immediate 1 job openings for Hotel Front Office Executive in our Organisation.