Hotel Operations Executive Jobs Opening in Easemytrip at Sector 31, Gurgaon, Gurgaon
Hotel Operations Executive
Job Description
We Are Hiring!!!
- Hotel Operations Executive
- Experience: 6 Month - 1+ Years
- Location: Gurgaon (Rotational shift)
- No Night Shift For Females
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience. The ideal candidate will have a strong background in hotel management, customer service, and operational coordination.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
Skills & Competencies
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Strong communication and interpersonal skills.
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Excellent problem-solving and conflict-resolution abilities.
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Ability to handle multiple tasks and work under pressure.
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Knowledge of hotel industry trends, standards, and regulations.
More information about this Hotel Operations Executive Job
Please go through the below FAQs to get all answers related to the given Hotel Operations Executive job
- What are the job requirements to apply for this Hotel Operations Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 1.5 year experience as an Hotel Operations Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BHM, Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 35000 Monthly. The Salary will depend on the interview. This Hotel Operations Executive is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Hotel Operations Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Hotel Operations Executive position?
- Ans: There are immediate 1 job openings for Hotel Operations Executive in our Organisation.
Job Particulars
About Company
EaseMyTrip is a popular online travel agency offering flight, hotel, bus, and holiday package bookings. It provides a user-friendly platform with competitive prices and discounts. The company is known for its zero-convenience fee policy, ensuring cost-effective travel for users. Customers can book domestic and international flights with ease. It also offers 24/7 customer support to assist travelers. The mobile app enhances convenience with quick bookings and real-time updates. EaseMyTrip provides special deals and cashback offers for loyal customers. It partners with various airlines and hotels to offer exclusive discounts. The company has expanded globally, serving millions of travelers. Its hassle-free refund and cancellation policies make it a trusted choice.
