Hotel Room Attendant Jobs Opening in Surya Resorts Pvt Ltd at Dharmasala
Hotel Room Attendant
Job Description
DUTIES
AND RESPONSIBILITIES
1. Enters and prepares the room for cleaning.
2. Dusts the room and furniture.
3. Replenishes guestroom and bath supplies.
4. Cleans the bathroom.
5. Cleans the closet.
6. Vacuums and racks the carpet.
7. Checks and secures the rooms.
8. Replenish amenities according to the operational standards.
9. Deliver and retrieve items on loan to guests e.g. iron and ironing boards
10. Ensure security of guest rooms and privacy of guests
11. Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
12. Cleans guest bathroom/bedroom/floor corridor.
13. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
14. Maintain positive guest relations at all times.
15. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
16. Resolve guest complaints, ensuring guest satisfaction.
17. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
18. Empty trash containers and ashtrays.
19. Remove all dirty terries and replace with the clean par to the designated layout.
20. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
21. Replace facial, toilet tissue and bathroom amenities in correct amount and location.
22. Inspect condition of bathrobes and replace soiled/damaged ones.
23. Remove dirty bed linen and make up bed with clean linen.
24. Replace laundry bags and slips.
25. Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.
26. Dust and polish all furniture.
27. Realign furniture to the floor plan.
28. Responsible for replenishment of guest complimentary water.
29. Responsible for the cleanliness and maintenance of his work area.
30. Responsible for the Hotel property in the work area.
31. Attends to guest calls, guest requests /guest complaints in the area assigned to him.
32. Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement.
33. Responsible for following the standard operating procedures.
34. Responsible for achieving and exceeding the guest satisfaction score.
35. Update status of rooms cleaned on assignment sheet.
36. Return and restock cart at end of shift.
37. Perform any other reasonable job duties as prescribed by the Operation Manager or Hotel Management during season and off-season time.
More information about this Hotel Room Attendant Job
Please go through the below FAQs to get all answers related to the given Hotel Room Attendant job
- What are the job requirements to apply for this Hotel Room Attendant job position?
- Ans: A candidate must have a minimum of fresher as an Hotel Room Attendant
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), Vocational Training
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 15000 Monthly. The Salary will depend on the interview. This Hotel Room Attendant is a Full Time in Dharmasala.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Hotel Room Attendant is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Hotel Room Attendant position?
- Ans: There are immediate 1 job openings for Hotel Room Attendant in our Organisation.
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