Inbound Customer Executive Jobs Opening in Talent Trove Solutions at Chennai
Inbound Customer Executive
Talent Trove Solutions
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Posted: 23 Apr 25
Job Description
Job Summary
The Inbound Customer Executive is responsible for handling incoming customer calls, emails, or chat inquiries with the goal of providing outstanding service, resolving issues, and ensuring customer satisfaction. This role involves assisting customers with inquiries about products or services, processing orders, addressing complaints, and providing general support. The ideal candidate is patient, empathetic, and skilled at problem-solving, ensuring that every customer interaction is positive and professional.
The Inbound Customer Executive is an essential part of the customer support team, ensuring smooth communication between the company and its customers. A focus on delivering efficient, accurate, and courteous service is key to succeeding in this role.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Inbound Customer Executive Job
Please go through the below FAQs to get all answers related to the given Inbound Customer Executive job
- What are the job requirements to apply for this Inbound Customer Executive job position?
- Ans: A candidate must have a minimum of fresher as an Inbound Customer Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 18000 Monthly. The Salary will depend on the interview. This Inbound Customer Executive is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Inbound Customer Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Inbound Customer Executive position?
- Ans: There are immediate 1 job openings for Inbound Customer Executive in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2662504
Locality Address
State Tamil Nadu
Country India
About Company
Talent Trove Solutions
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