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Inbound Voice Process Jobs Opening in Codeapp Technologies at Moti Nagar, Delhi

Inbound voice process

Codeapp Technologies
experience-icon 0 Years
salary-icon 15000 - 15800 Monthly
Apply Now

Posted: 29 Jan 25

Job Description

Problem-solving: Assisting customers with technical issues, product inquiries, or service-related concerns.
Customer relationship building: Establishing rapport and maintaining long-term customer relationships.
Lead generation: Identifying and qualifying sales leads through cold calls or follow-ups.
. Strong communication skills 
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Inbound voice process Job

Please go through the below FAQs to get all answers related to the given Inbound voice process job

  1. What are the job requirements to apply for this Inbound voice process job position?
    • Ans: A candidate must have a minimum of fresher as an Inbound voice process

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BCA, BE/B.Tech, BSc

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 15800 Monthly. The Salary will depend on the interview. This Inbound voice process is a Full Time in Delhi.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Inbound voice process is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Inbound voice process position?
    • Ans: There are immediate 1 job openings for Inbound voice process in our Organisation.

Job Particulars

Education B.Com, BA, BCA, BE/B.Tech, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2609418
Job Category Tech Support
Locality Address Moti Nagar
State Delhi
Country India

About Company

Codeapp Technologies
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