Insurance Voice Process Executive Jobs Opening in Company Name Confidential at Nehru Place, Gurgaon, Noida, Delhi
Insurance Voice Process Executive
Company Name Confidential
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Posted: 21 Jul 24
Job Description
Hiring for Insurance Voice Process Executive.
Work mode is completely remote. candid must be residing in Delhi NCR.
Candidate must have own laptop / Computer with stable 100mbps Wi-Fi connection.
Candidate can choose whether he wants to work full time or part time. Perks will be negotiable.
Job Summary:
We are seeking a detail-oriented and customer-focused Insurance Voice Process Executive to join our growing team. The ideal candidate will be responsible for handling inbound and outbound calls from policyholders, assisting with policy inquiries, claims processing, and providing excellent customer service. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
More information about this Insurance Voice Process Executive Job
Please go through the below FAQs to get all answers related to the given Insurance Voice Process Executive job
Work mode is completely remote. candid must be residing in Delhi NCR.
Candidate must have own laptop / Computer with stable 100mbps Wi-Fi connection.
Candidate can choose whether he wants to work full time or part time. Perks will be negotiable.
Job Summary:
We are seeking a detail-oriented and customer-focused Insurance Voice Process Executive to join our growing team. The ideal candidate will be responsible for handling inbound and outbound calls from policyholders, assisting with policy inquiries, claims processing, and providing excellent customer service. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
Make outbound calls to generate policy lead also handle insurance inquiries and claims.
Providing accurate information about insurance products and services.
Processing policy changes, renewals, and cancellations.
Assisting customers with claim submissions and updates.
Resolving customer complaints and escalating issues when necessary.
Maintaining customer records and ensuring confidentiality of sensitive information.
Collaborating with other departments to improve overall customer satisfaction.
Adhering to company policies and procedures.
Make outbound calls to generate policy lead also handle insurance inquiries and claims.
Providing accurate information about insurance products and services.
Processing policy changes, renewals, and cancellations.
Assisting customers with claim submissions and updates.
Resolving customer complaints and escalating issues when necessary.
Maintaining customer records and ensuring confidentiality of sensitive information.
Collaborating with other departments to improve overall customer satisfaction.
Adhering to company policies and procedures.
Required Skills and Qualifications:
· Candidate must have own laptop or Computer
· High school diploma or equivalent; Bachelor’s degree preferred.
· Previous experience in a customer service role, preferably in the insurance industry.
· Strong verbal and written communication skills.
· Excellent interpersonal skills and ability to handle challenging situations calmly.
· Proficiency in MS Office; experience with CRM software is a plus.
· Ability to multitask and prioritize tasks effectively.
· · Attention to detail and accuracy in data entry.
· Candidate must have own laptop or Computer
· High school diploma or equivalent; Bachelor’s degree preferred.
· Previous experience in a customer service role, preferably in the insurance industry.
· Strong verbal and written communication skills.
· Excellent interpersonal skills and ability to handle challenging situations calmly.
· Proficiency in MS Office; experience with CRM software is a plus.
· Ability to multitask and prioritize tasks effectively.
· · Attention to detail and accuracy in data entry.
More information about this Insurance Voice Process Executive Job
Please go through the below FAQs to get all answers related to the given Insurance Voice Process Executive job
- What are the job requirements to apply for this Insurance Voice Process Executive job position?
- Ans: A candidate must have a minimum of fresher as an Insurance Voice Process Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Insurance Voice Process Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Insurance Voice Process Executive position?
- Ans: There are immediate 1 job openings for Insurance Voice Process Executive in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2489099
Job Category BPO
Locality Address Nehru Place
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Company Name Confidential
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