Insurance Voice Process Executive Jobs Opening in Company Name Confidential at Nehru Place, Gurgaon, Noida, Delhi

Insurance Voice Process Executive

Company Name Confidential

0 Years

Not disclosed

Expired

Posted: 21 Jul 24

Job Description

Hiring for Insurance Voice Process Executive.

Work mode is completely remote. candid must be residing in Delhi NCR.

Candidate must have own laptop / Computer with stable 100mbps Wi-Fi connection.

Candidate can choose whether he wants to work full time or part time. Perks will be negotiable.

Job Summary:
We are seeking a detail-oriented and customer-focused Insurance Voice Process Executive to join our growing team. The ideal candidate will be responsible for handling inbound and outbound calls from policyholders, assisting with policy inquiries, claims processing, and providing excellent customer service. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
Make outbound calls to generate policy lead also handle insurance inquiries and claims.
Providing accurate information about insurance products and services.
Processing policy changes, renewals, and cancellations.
Assisting customers with claim submissions and updates.
Resolving customer complaints and escalating issues when necessary.
Maintaining customer records and ensuring confidentiality of sensitive information.
Collaborating with other departments to improve overall customer satisfaction.
Adhering to company policies and procedures.

Required Skills and Qualifications:
·      Candidate must have own laptop or Computer
·      High school diploma or equivalent; Bachelor’s degree preferred.
·      Previous experience in a customer service role, preferably in the insurance industry.
·      Strong verbal and written communication skills.
·      Excellent interpersonal skills and ability to handle challenging situations calmly.
·      Proficiency in MS Office; experience with CRM software is a plus.
·      Ability to multitask and prioritize tasks effectively.
·      · Attention to detail and accuracy in data entry.

More information about this Insurance Voice Process Executive Job

Please go through the below FAQs to get all answers related to the given Insurance Voice Process Executive job

What are the job requirements to apply for this Insurance Voice Process Executive job position?
- Ans: A candidate must have a minimum of fresher as an Insurance Voice Process Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Insurance Voice Process Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Insurance Voice Process Executive position?
- Ans: There are immediate 1 job openings for Insurance Voice Process Executive in our Organisation.