International BPO Voice Process Jobs Opening in Velon Telegrowth Bpo at K.K. Nagar, Chennai

International BPO Voice Process

Velon Telegrowth Bpo

0 Years

Not disclosed

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Posted: 01 Nov 24

Job Description

JOB RESPONSIBILITES:
* MANAGE OUTBOARD CALLS IN A TIMELY MANNER.

* FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS . * IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .

* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .

* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .

* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .

* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS.

REQUIREMENTS AND SKILLS

* PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE .

* TRACK RECORD OF OVER - ACHIEVING QUOTA .

* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .

* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES. * ABILITY TO MULTI-TASK, SET PRIORITIES AND MANAGE TIME EFFECTIVELY . * HIGH SCHOOL DEGREE .

More information about this International BPO Voice Process Job

Please go through the below FAQs to get all answers related to the given International BPO Voice Process job

What are the job requirements to apply for this International BPO Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an International BPO Voice Process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This International BPO Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the International BPO Voice Process position?
- Ans: There are immediate 1 job openings for International BPO Voice Process in our Organisation.