International BPO Voice Process Jobs Opening in Votiko at Bommanahalli, Bangalore

International BPO Voice Process

Votiko

3+ Years

20000 - 40000 Monthly

Expired

Posted: 20 Jun 24

Job Description

Qualifications-

Any Graduate

3+ years of overall experience in international calling

Excellent knowledge of English.

Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

Ability to learn about products and services and describe/explain them to prospects.

Outstanding negotiation skills with the ability to resolve issues and address complaints.

Responsibilities:

Provide customer support via phone calls for international customers, in multiple languages.

Troubleshoot customer queries and requests.

Manage customer expectations and ensure customer satisfaction.

Document customer interactions for review and follow-up.

Utilize computing and technical expertise to respond to customer inquiries.

Regularly review customer feedback and take measures to improve customer service.

Inform customers on the steps to follow to exploit services of the company.

More information about this International BPO Voice Process Job

Please go through the below FAQs to get all answers related to the given International BPO Voice Process job

What are the job requirements to apply for this International BPO Voice Process job position?
- Ans: A candidate must have a minimum of 3+ year experience as an International BPO Voice Process

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 40000 Monthly. The Salary will depend on the interview. This International BPO Voice Process is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This International BPO Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the International BPO Voice Process position?
- Ans: There are immediate 1 job openings for International BPO Voice Process in our Organisation.