International Call Centre Executive

Smile Outsourcing

1 to 3+ Years

15000 - 30000 Monthly

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Posted: 11 Mar 25

Job Description

Fluent in English, Basic Computer Knowledge ,Multitasking , Ready to Work in Any Shift ,Typing Skills ,Listening Skill, Good Communication Skill, Good Attitude, Honest ,Professional with minimum 1 year Experience.

Job Summary:

We are looking for a customer-focused and energetic International Call Centre Executive to handle inbound and outbound calls for our global customers. The ideal candidate should have excellent communication skills, the ability to handle customer queries efficiently, and a passion for delivering outstanding service. This role requires working in different time zones to support international clients.

Key Responsibilities:

Customer Interaction:
- Handle inbound and outbound calls professionally and courteously.
- Assist customers with inquiries, complaints, and support requests.
- Provide accurate product and service information.
Sales & Upselling (If applicable):
- Promote and upsell company products/services where necessary.
- Achieve sales targets and maintain high customer satisfaction.
Technical & Product Support:
- Troubleshoot and resolve customer issues effectively.
- Guide customers through processes such as troubleshooting, order placements, and refunds.
Data Management:
- Maintain accurate records of customer interactions in the CRM system.
- Follow company scripts and compliance guidelines.
Quality & Performance:
- Meet daily and monthly performance targets.
- Ensure adherence to call handling standards and response time metrics.

More information about this International Call Centre Executive Job

Please go through the below FAQs to get all answers related to the given International Call Centre Executive job

What are the job requirements to apply for this International Call Centre Executive job position?
- Ans: A candidate must have a minimum of 1 to 3+ year experience as an International Call Centre Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, BBA/BBM, Vocational Training, 12th Pass (HSE), B Voc, Other Graduate, Other Course
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This International Call Centre Executive is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This International Call Centre Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the International Call Centre Executive position?
- Ans: There are immediate 1 job openings for International Call Centre Executive in our Organisation.