International Voice Executive - US Process Jobs Opening in Spancore at 100 Feet Road, Avinashi Road, Ganapathy, Coimbatore
International Voice Executive - US Process
Spancore
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Posted: 02 Jan 25
Job Description
Job Title: International Voice Executive - US Process
Location: Coimbatore, Tamil Nadu
Join our dynamic team in Coimbatore as an International Voice Executive for the US process, and take your career to global heights.
Job Description:
We are looking for enthusiastic and customer-focused professionals for our US Process - International Voice team. This role involves handling inbound and outbound calls for our international clients, ensuring customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities:
- Handle international inbound and outbound calls for US-based clients.
- Provide accurate information and resolve customer queries in a timely manner.
- Ensure high levels of customer satisfaction and maintain professional interactions.
- Adhere to process guidelines and meet performance metrics.
- Collaborate with team members and supervisors to resolve complex issues.
- Document customer interactions and follow-up actions accurately.
Key Requirements:
- Exceptional verbal communication skills in English (neutral accent preferred).
- Prior experience in an international voice process is an advantage, but freshers with excellent communication skills are welcome to apply.
- Ability to work in night shifts to align with US time zones.
- Strong customer service orientation with a problem-solving mindset.
- Basic computer skills, including familiarity with CRM tools and MS Office.
- A high school diploma or equivalent qualification; a bachelor's degree is a plus.
What We Offer:
- Competitive salary with attractive night shift allowances and performance incentives.
- Comprehensive training programs to enhance your skills.
- A vibrant and supportive work environment.
- Opportunities for career advancement within the organization.
- Additional perks, including health insurance, team outings, and rewards for top performers.
More information about this International Voice Executive - US Process Job
Please go through the below FAQs to get all answers related to the given International Voice Executive - US Process job
- What are the job requirements to apply for this International Voice Executive - US Process job position?
- Ans: A candidate must have a minimum of fresher as an International Voice Executive - US Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This International Voice Executive - US Process is a Full Time in Coimbatore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This International Voice Executive - US Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the International Voice Executive - US Process position?
- Ans: There are immediate 1 job openings for International Voice Executive - US Process in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2592562
Locality Address 100 Feet Road, Avinashi Road, Ganapathy, Peelamedu, R S Puram
State Tamil Nadu
Country India
About Company
A leader in delivering high-quality BPO and IT solutions, catering to international clients across various industries. We take pride in our exceptional customer service and innovative approach.
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