International Voice Process Executive Jobs Opening in Spancore technology at 100 Feet Road, Avinashi Road, Ganapathy, Coimbatore

International Voice Process Executive

Spancore technology

0 Years

9000 - 15000 Monthly

Expired

Posted: 06 Jul 24

Job Description

Job Title: International Voice Process Executive

Location: Coimbatore

Shift: Night shift

Job Description: We are currently seeking dynamic and customer-focused individuals to join our Coimbatore team as International Voice Process Executives at Spancore Technology. As an International Voice Process Executive, you will handle inbound and outbound calls from international clients, providing excellent customer service and support.

Responsibilities:

Handle incoming calls from customers and provide assistance with inquiries, concerns, and requests
Make outbound calls to follow up with customers, confirm appointments, or conduct surveys
Maintain a high level of professionalism and customer satisfaction at all times
Listen attentively to customer needs and offer appropriate solutions or escalate issues as necessary
Enter and update customer information accurately in the database
Meet or exceed performance targets for call quality, productivity, and customer satisfaction
Adhere to company policies and procedures, including compliance with data protection regulations
Participate in ongoing training and development programs to enhance skills and knowledge

Requirements:

Excellent communication skills in English, both verbal and written
Previous experience in customer service or a call center environment preferred but not required
Strong interpersonal skills and ability to build rapport with customers
Ability to multitask and work efficiently in a fast-paced environment
Flexibility to work in rotating shifts, including evenings, weekends, and holidays
Basic computer skills and familiarity with CRM software or call center technology
High school diploma or equivalent qualification required; higher education preferred

Benefits:

Competitive salary package with performance-based incentives
Opportunities for career growth and advancement within the company
Comprehensive training and development programs
Supportive and inclusive work culture with a focus on employee well-being

More information about this International Voice Process Executive Job

Please go through the below FAQs to get all answers related to the given International Voice Process Executive job

What are the job requirements to apply for this International Voice Process Executive job position?
- Ans: A candidate must have a minimum of fresher as an International Voice Process Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 15000 Monthly. The Salary will depend on the interview. This International Voice Process Executive is a Full Time in Coimbatore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This International Voice Process Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the International Voice Process Executive position?
- Ans: There are immediate 1 job openings for International Voice Process Executive in our Organisation.